• Today's Rate: Gold - 22k - 1g Rs. 2,877.00
    TAMIL NADU PUDUCHERRY KARNATAKA
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Exchange, Returns and Refund

  • If in case the customer is not satisfied with the product, they can either exchange or return the product within 14 days of purchase
  • Return Shipping charges to be borne by the Customer.
  • This option is not applicable for products ordered with specific indications like smart buy, customization, engraving, and other products that are purchased using promotional codes and discount coupons.
  • In case of exchange of products within 14 days of purchase, 100% of the Invoice value can be claimed. (Subject to Physical evaluation of Jewellery)
  • However NO RETURNS for products like Gold Coins, Silver Articles, Gold Rakhi and customized Jewellery
  • Find below the detailed claim value for the product type;

Product Type

Exchange Value

Buy Back Value

Gold Jewellery

100% value of prevailing gold rate mentioned in website

100% value of prevailing gold buyback ratementioned in website

Diamond Jewellery

100% value of prevailing gold rate mentioned in website and 100% of value of invoice value of diamonds

100% value of prevailing gold buyback ratementioned in website and 100% of value of invoice value of diamonds

Uncut Diamond Jewellery

100% value of prevailing gold rate mentioned in website and 80% of value of invoice value of uncut diamonds

100% value of prevailing gold buyback ratementioned in website and 80% of value of invoice value of uncut diamonds

Precious stone Jewellery (Ruby, Emerald, Sapphire)

100% value of prevailing gold rate mentioned in website 75% invoice value of precious stone

100% value of prevailing gold buyback rate mentioned in website 75% invoice value of precious stone

Solitaire diamond Studded Jewelry

100% value of prevailing gold rate mentioned in website For Solitaire Diamonds as mentioned below

100% value of prevailing gold buyback rate mentioned in website For Solitaire Diamonds as mentioned below

Solitaire diamond Only

100 % invoice value of solitaire diamond OR

100 % invoice value of solitaire diamond OR

80% value of prevailing diamond ratementioned in website if < 50 Cents 90% value of prevailing diamond ratementioned in website if >50 Cents

75 % value of prevailing diamondratementioned in website if < 50 Cents 85 % value of prevailing diamond rate mentioned in website if >50 Cents

Platinum Jewellery

100% value of prevailing platinum ratementioned in website and 100% of value of invoice value of diamonds

100% value of prevailing platinum buyback rate mentioned in website and 100% of value of invoice value of diamonds

Gold Coins

100% value of prevailing gold rate mentioned in website

100% value of prevailing gold buyback ratementioned in website

Wastages , Making Charges , Other stones and taxes

No exchange value

No buyback value

  • In case of return, once the process is initiated we would send a “Return Packaging Kit” (RPK) for you to pack and handover the same to the courier personnel
  • The return / pick up process will take 7-10 days. Kindly make note of the receipt number for safety purposes.
  • Kindly make sure that the product is not damaged and the tags are intact along with the bill
  • Once we receive the product, it goes through a complete quality check based on which our team would get in touch with you
  • Once the product clears the quality check, refund process would be initiated post document verification. In case the product does not clear the quality check process, then the refund may not be valid
  • Refund process would take 10 working days post confirmation
  • AVR Jewellers reserves the right to calculate the buyback amount of the product depending on the final evaluation by our quality check team
  • CASH Refund values may differ.
Testimonials
Rating
The jewelry is crowded most of the times unlike other jewellers nearby. They provide good offers and gold saving plans. I felt they are offering good value for old jewels than others when you go for exchange.
Arun Devarajan
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